All items are packaged with great care and protection. We are always willing to work with our customers if ever a problem arise regarding any of our items.As always we appreciate your business. We respond to all our inquires & questions efficiently. This item is in the category "Antiques\Silver\Silverplate\Tea/Coffee Pots & Sets". The seller is "planes2014" and is located in this country: US. This item can be shipped worldwide.